Fees & Appointments

Session Fees

The Australian Psychological Society (APS) recommends a fee of $280 for a 50-minute psychology consultation. However, to make our services more accessible for individuals requiring psychological services, we have reduced our consultation fee to $245 for a standard 50-minute session. Fees are payable on the day of consultation. Payment methods include cash, credit card and EFTPOS.

You do not need a referral from your doctor to make an appointment, however, if you wish to claim the Medicare rebate, a Mental Health Plan from your Doctor is required. Rebates may be available through Medicare and Private Health Insurance. The current Medicare rebate for a clinical psychologist is $136.35 per session. If you are eligible for a Medicare Rebate your “out of pocket” expense after this rebate will be $108.65 to see a Clinical Psychologist per session.

Many private health care funds also provide additional rebates in addition to Medicare. Please contact your fund for further information.

Medicare Rebates

Medicare offers rebates for permanent residents and Australian citizens who visit their Psychologists. You do need however to first visit your General Practitioner (GP) to explain your mental health concerns and obtain a referral. Your GP will give you a referral called a “Mental Health Care Plan”, along with a letter of referral, which entitles you to Medicare Rebates. All you need to do is bring these two documents to your first consultation at Sehat Psychology and our friendly staff will organise the rest. You are entitled to up to 10 sessions in a calendar year (January to December).

Wait times

In urgent cases clients can often be seen within 1-2 weeks of first contact, however typical wait times would be 2-4 weeks.

Cancellation Policy

The client is responsible for ensuring that they attend their scheduled appointment at the allocated time. Sehat Psychology offers appointment reminders via email or text for clients three days prior to the scheduled appointment as a courtesy; however, it is the client’s responsibility to arrive on time for their appointment.

Consistent with the APS Guidelines, clients will be charged a consultation fee for missed appointments or appointments cancelled with less than 48 hours’ notice. No rebate is eligible from Medicare for missed appointment fees.

If you need to cancel or postpone an appointment we require at least 48 business hours notice. Cancellations less than 48 business hours notice will incur a fee of $200. Appointments that were cancelled within 24 business hours, or unattended without prior notice (DNA) will incur the full fee of $245.

A late cancelled appointment is a loss to three people:

• The client who is delaying their therapy progress
• Another client who has been sitting on the waiting list to see the psychologist urgently
• The psychologist who spent the morning preparing the session